Privacy Policy

Your privacy is important to us.  Teachplus is committed to ensuring compliance with the New Zealand Privacy Act 2020.  ​This Privacy Policy applies to anyone who visits any Teachplus Website or acquires goods or services from Teachplus.  From time to time, Teachplus may change this Privacy Policy and will post the changes on the Teachplus Website. If You don’t agree with the changes to the Privacy Policy, then You may not be able to fully use the Teachplus Website and goods and services.

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1.  WHAT TEACHPLUS COLLECTS 

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1.1. Teachplus collects from You: 

a.  Your Personal Information, including:

i.  Your name;

ii.  Your contact information, including email address;

iii.  other information relevant to surveys You participate in and/or offers You accept; and

iv.  information about Your preferences and activities on the Teachplus Website; and

b.  Personal Information about anyone else that You give to Teachplus. 

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1.2. When You disclose Your Personal Information to Teachplus, it must be accurate, complete, up-to-date, and not misleading. If You give Teachplus Personal information about someone else, then You must be authorised to do so and You must tell that person about this Privacy Policy.

2.  HOW TEACHPLUS COLLECTS YOUR PERSONAL INFORMATION

2.1  Teachplus collects Your Personal Information only when needed and for lawful purposes connected with performing its functions or activities. You authorise the collection of Your Personal Information from Teachplus when You: 

a.  visit and/or use the Teachplus Website on Your computer, mobile, tablet or any other electronic device;

b.  acquire goods or services from Teachplus;

c.  create an account with Teachplus; 

d.  communicate with Teachplus; or

e.  enter into any Teachplus competitions and/or promotions.
 

2.2  Teachplus may also collect Your Personal Information from publicly available sources or from Third Parties from time to time.

3.  HOW TEACHPLUS WILL USE YOUR PERSONAL INFORMATION 

3.1  You authorise Teachplus to use Your Personal Information and (where necessary) to disclose Your Personal Information to Third Parties for the following Purposes:

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a.  for the Purposes of providing You with the goods and services requested by You, including to:

i.  authorise and process payment transactions;

ii.  communicate with You, including to send promotional emails about new services, special offers, promotions or other information;

iii.    respond to Your queries regarding the Teachplus Website or our goods or services;

iv.    verify Your identity when You create a user account with Teachplus;

b    carry out credit and identity checks;

vi.    administer Your account;

vii.   provide You with a good user experience;

viii.  develop new services, features and/or Content; and

ix.      keep You updated on things that are happening at Teachplus;

b.  for internal record keeping purposes;

c.  to the extent necessary to perform the purposes specified in this Privacy Policy and to allow for the operation of Teachplus’ business activities and functions;

d. to analyse usage of the Teachplus Website and services, or carry out research and analysis, so we can improve the Teachplus Website and services;

e.  to enforce compliance with Teachplus’ terms and conditions;

f.  for any other purposes You authorise; 

g.  to protect and/or enforce our legal rights and interests, including defending any claim;

h.  for the purpose of Teachplus selling all or most of Teachplus' assets; and

i.  to comply with Teachplus' Legal Obligations. 
 

3.2  You agree that Teachplus may share Your Personal Information within Teachplus and with Third Parties to fulfil business transactions for the purposes specified in this Privacy Policy (for example providing customer services, credit checks, sending marketing communications, and providing maintenance services) or incidental to or required for Teachplus (or its Third Party) to provide its good or services or to comply with Teachplus’ obligations to Third Parties such as service providers, licensees, partners and suppliers.​

4.  HOW LONG TEACHPLUS HOLDS YOUR PERSONAL INFORMATION 

Teachplus will hold Your Personal Information for as long as Your Personal Information is required for the Purposes and for as long as is necessary to comply with its Legal Obligations. 

5.  HOW TEACHPLUS STORES AND PROTECTS YOUR PERSONAL INFORMATION  

Teachplus will use reasonable care to protect Your Personal Information from unauthorised access, use, modification, disclosure, and loss.

6.  TEACHPLUS MAY TRANSFER YOUR PERSONAL INFORMATION TO OTHER COUNTRIES

In order to provide You with the goods and services You have requested, Teachplus may need to disclose and transfer Your Personal Information to Third Parties located outside of New Zealand. If those countries do not have data protection laws comparable to New Zealand, then Teachplus will take reasonable steps to ensure that Your Personal Information is protected in those countries.

7.  ACCESS TO AND CORRECTION OF YOUR PERSONAL INFORMATION 

7.1  Request access to Your Personal Information: You have the right to request access to any Personal Information that Teachplus holds about You, the right to know the source of Your Personal Information and the processing methods used by Teachplus. If Teachplus cannot give You access to the Personal Information that You have requested, then Teachplus will let You know the legal reasons for not disclosing Your Personal Information.  If You are not happy with the legal reasons provided, then You have the right to complain to the New Zealand Privacy Commissioner: www.privacy.org.nz/your-rights/how-to-complain/.

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7.2  Request correction of Your Personal Information: You have the right to request correction of the Personal Information that Teachplus holds about You. Teachplus will correct Your Personal Information if it is necessarily to ensure that Your Personal Information is accurate, up to date, complete and not misleading.  If Teachplus decides that it is unnecessary to correct Your Personal Information, Teachplus will let You know the legal reasons for its decision.  If You are not happy with those reasons, then You have the right to complain to the New Zealand Privacy Commissioner: www.privacy.org.nz/your-rights/how-to-complain/.

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7.3  Request to restrict the use and processing of or delete Your Personal Information: You have the right to request that Teachplus delete Your Personal Information when it is no longer needed for the Purposes or withdraw your authorisation for Teachplus to use Your Personal Information. You also have the right to restrict Your Personal Information from being processed in the event You consider Your rights and freedoms outweigh our legitimate interests in using Your Personal Information.

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7.4  Data portability: You have the right to request that Teachplus transfer Your Personal Information from one electronic processing system to another electronic processing system.

8.  MINORS

Teachplus does not knowingly collect Personal Information from children (as defined by local laws) and does not target its Websites and/or goods and services towards children.